The Accounts team are here to help you with questions relating to your online account, ceStatement. Any queries can be raised relating to individual polices on ceStatement. You can also contact us by phone on 01384 473021 (Opt 5) or email firstname.lastname@example.org.
Your new online account is accessible at anytime for you to view and reconcile your account.
In the majority of circumstances, your clients will pay you directly and you will settle your account via ceStatement on a monthly basis.
If however, your clients wish to spread their payments, we do have the option to offer direct debit if the premium is over £250. We use Premium Credit Limited (Premium Credit) exclusively to provide finance. Premium Credit are a Third-Party lender and are authorised and regulated by the Financial Conduct Authority, registered address Ermyn House, Ermyn Way, Leatherhead, Surrey, KT22 8UX.
A breakdown of the monthly payments will be presented to you on the quote screen within our online portal, enabling you to confirm the difference in cost to your client and what the monthly repayments will be.
You will also be provided with a Direct Debit Information Sheet for Customers which will provide important information about Premium Credit and the credit agreement that the customer will enter into. Some of the Key Terms and conditions are noted below:
- £5 facility fee, applicable to the initial monthly repayment
- £5 to change the payment date after the loan is taken out
- £25 if Premium Credit are required to write to the client to remind them to sign the credit agreement
- £25 Default fee, applied for missed repayment
For Direct Debit T&C’s please click here