Contact Us
If you have any questions regarding a career at Commercial Express please call us on 01384 880896.
Discover everything you need to know about Commercial Express in our Careers Video
Commercial Express is a dedicated company that offers great employment opportunities and employs great people.
Commercial Express is an expanding and successful Managing General Agent, with our office based in the Midlands. The company’s success has been built on its strong team ethos, where everyone works together to achieve their goals.
We believe in offering our employees real career opportunities and we actively encourage people to put themselves forward for training and promotion, whether they have been with the company for a short time or many years.
We recognise that our people are our greatest asset. We have a talented and dedicated team of individuals who work together to achieve Commercial Express’ goals.
We provide our employees with:
• A culture of inclusion, where everyone feels valued and important
• An open environment for ideas to flourish
• Opportunities for career development, growth and promotion
Developing our staff is essential to achieve our potential.
Our commitment to providing all of our staff with a working environment that will enable them to achieve their full potential is at the heart of our business. As an employer, we recognise that our people are our greatest asset and we are committed to developing them.
We believe in offering opportunities for continuous development, whether you want to take on more responsibility or learn new skills. We are looking for people who are talented and ambitious individuals who are eager to learn and progress in their career and want to be part of a growing business.
Your Commercial
Express Journey

We pride ourselves on looking after the wellbeing of our people, therefore you will have monthly 121 meetings with your line manager to spend quality time together discussing your performance, your training needs and your future goals. More importantly, understanding how you feel and ensuring you have all of the support that you need from Commercial Express. You will have Appraisal reviews twice a year to measure progress on objectives and celebrate successes. These reviews will contribute towards the annual performance-based pay review process.
Industry Qualification
Support

At Commercial Express we encourage and support our people to achieve industry-recognised qualifications. This boosts their personal development and promotes the level of knowledge and expertise within our teams. We understand that training for CII qualifications requires commitment in both time and finances, which is why Commercial Express offer incentive schemes for people to choose the best options for them. Our most popular option is that we can provide an interest-free loan to cover the cost of course materials and exam fees. Offer paid time off to attend exams. Upon completion of the qualification, you would be rewarded with a guaranteed pay rise. Alternatively, we can offer a learner agreement where the business would provide the full financial investment to cover course materials and exam fees to achieve the qualification.
Benefits for working at Commercial Express
- Workplace pension scheme offering you flexibility of up to 16%
- Minimum of 27 days holiday plus bank holidays
- 1 paid volunteer day per year
- Hybrid working – flexibility to work from home combined with a number of days per week in our office on the Waterfront in Brierley Hill. Providing a fantastic work environment to drive our commitment to learning and development, innovation, and collaboration
- Health cash plan and virtual GP services
- Trained mental health first aiders and access to 24/7 employee assistance programme, offering a range of health and wellbeing, financial and counselling services
- Professional memberships funding options – as part of holding CII Chartered Insurance Underwriting Agent Status we offer a variety of funding options to support our people in achieving industry-standard qualifications
- Employee recognition awards and annual employee awards
- Staff social events throughout the year, including summer and Christmas parties
- Long service awards
- Free onsite parking
- Matched funding for charities
- Death in service benefit
Here are some testimonials from our amazing teams
Kieran Jones
Renewals Underwriter

“I was made aware of the vacancy through people I had previously worked with. They highly recommended CE, outlining the job prospects and focusing on employee wellbeing. I had basically hit the ceiling at my previous place of employment and CE opened many more doors for me. Allowing me to expand my knowledge and apply it. I particularly like the fact that CE encourages it’s employees to venture into new roles and acquire licenses in different schemes.”
Claudia Partridge
Marketing Manager

“ I chose to join CE because of the people. For both interviews, I got a real sense of friendliness and warmth which is so important in the workplace. I came from a very large business – so it was very appealing to come to work for a smaller team, with more ability to make an impact and contribute towards the growth of the business. I know now that I made the right decision as everyone has been so welcoming, helpful and given me some real direction.”
Daniel Forrester
Junior IT Developer

“Commercial Express ticked all the boxes for me when it came to searching for job roles. Being a company that offered excellent benefits, embraced the modern approach of hybrid working & encouraged growth in a number of technical areas made it a no-brainer for me to apply to work at CE – thankfully I was rewarded with a job offer to become their newest IT Developer. Everyone on the team, and in the company as a whole, has been extremely welcoming and supportive, allowing me to make excellent progress in my first few months.”
Our Commitment to Care and Charity



Commercial Express are committed to looking after our people and actively promote monthly well-being topics.
In line with this, we support several incredible charities, nationally and locally, throughout the year. We also will match fund any money raised for charities that are colleagues support and promote.
We are proud sponsors of the Birmingham Adult Transplant Sport Team, to whom we have a five-year commitment to support their fantastic achievements and promote the very important message around organ donation. This is a fantastic team of people made up of recipients of organ, stem cell or bone marrow transplants. Members range in age from 18 to over 80, all of whom have used sports to help their recovery after their transplants. Some of the members have even donated organs themselves.
Our Mission & People Values

Our Mission
- To offer the best solutions and service possible. We are the smart choice and first option for our customers.
Our People Values
- Our culture is warm and friendly, with a can-do attitude.
- We communicate effectively to ensure transparency.
- Our support builds long term trusting relationships with both internal and external partners.
- Innovation is encouraged and supported in our people, products and technology.
- Investment in performance through training and development.
- Personal and professional in our approach.
Privacy Policy:
1. Introduction
Commercial Express is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and share personal information about you during the recruitment process in accordance with the UK Data Protection Act 2018 and the General Data Protection Regulation (GDPR).
2. Information We Collect
We collect and process personal data about you when you apply for a job with us. This includes:
- Personal Identifiers: Name, address, telephone number, email address, date of birth.
- Professional Information: CV, cover letter, employment history, qualifications, skills, and references.
- Identification Documents: Passport, driving license, or other identification documents.
- Background Information: Information collected during background checks including criminal records and financial checks (where applicable and lawful).
- Equal Opportunities Monitoring: Information about your gender, ethnic origin, sexual orientation, health, and any disabilities (may be used for monitoring and diversity purposes, only if provided voluntarily).
3. How We Use Your Information
We use the information we collect to:
- Assess your skills, qualifications, and suitability for the role.
- Carry out background and reference checks, where applicable.
- Communicate with you about the recruitment process.
- Maintain records related to our hiring processes.
- Comply with legal or regulatory requirements.
4. Legal Basis for Processing
We process your personal data on the following legal bases:
- Contract: Processing is necessary for entering into or performing a contract with you.
- Legal Obligation: Processing is necessary for compliance with a legal obligation to which we are subject.
- Legitimate Interests: Processing is necessary for our legitimate interests, such as managing our recruitment processes, unless these interests are overridden by your rights and interests.
5. Data Sharing
We may share your personal data with:
- Service Providers: Third-party service providers that perform services on our behalf, such as recruitment agencies, background check providers, Payroll, Pension and IT service providers.
- Legal and Regulatory Authorities: Where required by law or regulation.
- Professional Advisors: Such as lawyers and accountants.
We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes.
6. Data Security
We have implemented appropriate security measures to protect your personal data from being accidentally lost, used, accessed, altered, or disclosed in an unauthorised way. We limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know.
7. Data Retention
We will retain your personal data only for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. If your application is unsuccessful, we may retain your personal data for a period of up to 12 months for consideration for future employment opportunities.
8. Your Rights
Under the GDPR, you have the following rights:
- Access: Request access to your personal data.
- Correction: Request correction of the personal data that we hold about you.
- Erasure: Request erasure of your personal data.
- Restriction: Request restriction of processing your personal data.
- Objection: Object to processing of your personal data.
- Data Portability: Request the transfer of your personal data to another party.
If you wish to exercise any of these rights, please contact us at HR@Commercialexpress.co.uk
9. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal data, please contact us at:
Data Protection Officer
Commercial Express Quotes Ltd
B1 Custom House
The Waterfront
Level Street
Brierley Hill
DY5 1XH
Telephone: 01384 473021
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address is:
Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes we make will be posted on this page and. Please check back frequently to see any updates or changes to this Privacy Policy.