About Us

 

Commercial Express was founded in 1999 and has enjoyed a consistent level of growth. The Commercial Express proposition is based on understanding your business and vision and then complimenting it with a service that is second to none. The quality of our people and the way in which they perform their roles, the service they provide and knowledge they offer are the reasons why so many agents wish to work with us.

As a successful insurance provider we work closely with a select number of insurers with the aim of providing our customers with a range of quality products.

Our proposition and support infrastructure is market leading and unique within the UK insurance market and we are also very proud to have achieved Investors in People Gold standard.

Our aim is to become the Best Managing General Agent in the UK market.

Our Mission

Our mission is to offer the best solutions and service possible so we’re the smart choice and first choice for our customers.

Our Values

We’re here when you need us.

We visit our agents at times convenient to them to ensure a healthy and beneficial relationship for both parties.

Increased training.

Our staff have been trained to deliver the best possible customer service and we’ll continue to train all departments as we continue to grow.

Dedicated teams.

We now have dedicated teams working on each insurance category, which means customer enquiries are answered correctly and without delay.

More face-time.

We get to know our agents and build relationships that last. We get to know our agents and discuss mutually beneficial ways to help improve their accounts.
We’re always available when you need to see us in person.

More listening.

Our new and improved brand and business direction is based on customer feedback and we’ll continue to listen to find further ways we can improve.

Our People Values

  • Our Culture is warm and friendly with a can do attitude.
  • We Communicate effectively to ensure transparency.
  • Trust & Support builds long term Relationships with our internal & external partners.
  • Innovation is encouraged & supported in our people, products & technology.
  • Investment in performance through training & development.
  • Personal & Professional in our approach.