Founded in 1999, Commercial Express has enjoyed a consistent level of growth. The company proposition is based on understanding a broker’s business and its vision. Our professional people provide the highest quality service and use their unrivalled industry knowledge to complement our range of insurance schemes.
As a successful Managing General Agent (MGA), we work closely with a selected number of insurers whose aim is to deliver our customers with a range of superior products.
Our support infrastructure is a market-leading concept within the insurance industry.
We aim to become one of the best managing general agents in the UK and we are proud to have achieved Chartered Insurance Underwriting Agents Status which is a testament to our commitment to professional standards.
Our Mission
To offer the best solutions and service possible. We are the smart choice and first option for customers.
Our People Values
- Our culture is warm and friendly, with a can-do attitude.
- We communicate effectively to ensure transparency.
- Our support builds long term trusting relationships with both internal and external partners.
- Innovation is encouraged and supported in our people, products and technology.
- Investment in performance through training and development.
- Personal and professional in our approach.
Our Values
We’re here when you need us.
We visit our brokers at times convenient to them to ensure a beneficial relationship for both parties.
Increased training.
Our staff have been trained to deliver the best possible customer service and we continue to train all departments as we grow.
Dedicated teams.
We have dedicated teams working on each insurance category, meaning customer enquiries are answered correctly and without delay.
More face-time.
We get to know our agents and build relationships that last. We discuss mutually beneficial ways to help improve their accounts. We’re always available when you need to see us in person.
More listening.
Our improved brand and business direction are based on customer feedback. We continue to listen and find ways we can improve.
Testimonials
We value what our customers and partners think of us. Here are a small selection of testimonials to illustrate how Commercial Express works hard with our agents, to help you grow your business.
We have been so impressed with the service and flexibility from Commercial Express. We are working with the team led by Paul Ingleby on open market quoting as well as schemes which has been such a streamlined and slick journey. From the point of approaching CE with our scheme request they arranged calls and meetings with the decision makers. CE didn’t just say no, they found a way to say yes and ensure it worked for all parties. Our industry is still very much built on relationships and the Movo CE relationship is cemented and we look forward to working closer with the team as more opportunities present themselves!
Lea Cheesbrough – Movo
Commercial Express have always been reliable in keeping me informed with new products and target markets. When I have a case that needs a set of eyes, I know they will make the time to fully review and look to assist.
The underwriting is consistent, and I know the service I will get will be excellent. This gives me faith to place business with them as there will also be support midterm and if needed at point of claim.
The system is easy to use and therefore easy for me to show new starters. Having access to multiple insurers on each product also gives me faith I am covering different bases for my client. They support me as a broker and are looking for a long-term partnership.
Ben Hitchens – Pelican Insured
I have been dealing with Commercial Express for over 20 years. They are not only easy to work with, but their communication with ourselves is also excellent. They meet every deadline, and offer sound suggestions that add to the quality of the cover they provide.
Also, they offer an extensive range of competitively priced products which have allowed us to grow our book of business. They have a forward thinking proactive approach when it comes to the development of new products.
Tony Draper – Omni Davis Insurance Brokers
Commercial Express has helped us with their outstanding ability to understand our needs and the needs of our clients. We find Commercial Express to be efficient and their competitive policies have helped us to secure and grow our book of business.
Anthony J. Wood – SP Insurance Services Limited