When Nick joined Commercial Express, he quickly saw the opportunity to elevate the company’s learning experience. In an industry where compliance, continual development, and up-to-date knowledge are crucial, he envisioned a platform that would do more than deliver mandatory training—it would empower brokers and staff to learn, grow, and thrive.
With the full support of Managing Director Duncan Pritchard and the board, Nick set out to build something bold: a dynamic, engaging, and high-impact learning management system that would bring real value across the business.
Not just another LMS
The result? A free, fully re-engineered LMS that stands out as a true first in the MGA space. This isn’t your average training portal. It’s dynamic, intuitive, and built for real-world outcomes.
Gone are the dry, text-only modules. In their place:
- Videos
- Infographics
- Interactive content
The platform turns essential topics, like GDPR, data protection, and whistleblowing, into engaging, actionable lessons. It’s learning made accessible, impactful, and actually enjoyable.
An L&D arm for brokers, at no cost
Time-poor and resource-stretched brokers now have a powerful ally. Commercial Express has effectively become an additional learning and development team for its broker network, completely free of charge.
With over 200 modules spanning Insurance Technical, Compliance, Management Skills, and beyond, the platform supports brokers from onboarding right through to advanced professional development.
And it’s not just off-the-shelf content. Every module is built in-house, fusing Nick’s instructional design expertise with insights from the underwriting and compliance teams. The end product? Tailored, industry-specific training that’s IDD and CII-aligned, and CPD-accredited.
Smarter CPD for a smarter workforce
One standout feature? Effortless CPD tracking. Forget clunky spreadsheets, managers now have a sleek dashboard where they can:
- Team progress at a glance
- Log both internal and external CPD activities
- Instantly generate CPD certificates
Everything’s in one place. Simple. Smart. Time-saving.
Future-proofing through education
In today’s evolving risk landscape, staying ahead of emerging threats is critical. That’s why the platform includes cybersecurity training developed in partnership with in-house IT and compliance teams.
From phishing awareness to AI-driven cyber threats, these courses give brokers the practical knowledge they need to navigate the digital world safely and confidently.
Why this matters
This isn’t just an LMS. It’s a strategic asset.
Commercial Express is redefining broker support, offering genuinely valuable, fully accessible training that strengthens relationships, raises professional standards, and sets a new industry benchmark.
Whether it’s through CPD dashboards, bespoke learning journeys, or engaging, expert-led courses, this platform is doing more than keeping up, it’s leading the way.
And the best part? It’s just getting started.
