We’re excited to announce the launch of our brand-new CE Assistant, designed to make finding information quicker and easier than ever before.
The CE Assistant is now live on the Commercial Express website and will soon be integrated into Assist, our online trading platform. It’s built to provide instant answers to your questions, helping you save time and get the support you need without searching through multiple pages.
Accessing it is simple. Just click on the CE icon in the bottom right-hand corner of the Commercial Express website and start typing your question.
So, what can you ask it? Pretty much anything you’d normally need to look up on our website. For example:
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Product information, including cover details and eligibility
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Commission queries and how they apply
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Trade appetite queries
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CE Learning courses and how to access them
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Agency questions such as how to register or update details
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Support with the Assist user guide
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Who to contact at CE for specific queries
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General information about our services and support
The CE Assistant works in real time, pulling the most relevant answers from our knowledge base. Whether you need quick clarification on underwriting appetite, guidance on using Assist, or simply the right phone number for a department, the CE Assistant gives you the information in seconds.
This is the first step in our wider plan to make your experience with Commercial Express even smoother. By bringing the CE Assistant into Assist in the near future, you’ll be able to access guidance and support directly where you trade.
We know your time is valuable. The CE Assistant is here to help you spend less of it searching for answers and more of it focusing on your clients.
