The Commercial Express proposition is based on understanding your business and vision and then complimenting it with a service that is second to none. The quality of our people and the way in which they perform their roles, the service they provide and the knowledge they offer are the reasons why so many agents wish to work with Commercial Express.
We are the only MGA to offer free training to all of our agents. Our Training Academy is a unique and market leading offering, designed to develop and teach both new and experienced insurance professionals, while giving agents a helping hand to grow their business.
Our commitment to our customers starts the moment they indicate their interest in becoming a Commercial Express agent.
Our Account Managers’ first job is to sit down and listen to how you conduct your business, your plans and your vision, in order to agree, together, on a 12-month ‘Partnership Plan’. Their job is to build long term relationships with our key partners.
Part of the induction process with any new agent is the requirement for them to undertake a training course in our market leading Training Academy. This not only details the key information on our products, but also our risk appetite and how to best use the Commercial Express facility.
The delivery of our schemes is via our online platform, all our products are exclusive and we achieve fast referral times. The online trading system is supported by a team of new business underwriters dedicated to their own class of business and thereby making them specialists with a great wealth of knowledge.
Unlike other MGA’s, we recognise the importance of providing a first class claims service to fit our agents’ and their clients’ needs. Our ultimate goal is to provide a claims service that is quite simply the best, with the policyholder at the heart of it.